Server Management
Expert managed support so you can get to work
As part of our managed services, we offer the following server management service on both Windows and Linux platforms.
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Self-Managed |
Prime Managed
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360 Managed
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| 24/7/365 Monitoring | |||
| Fully Managed Network Infrastructure | |||
| Fully Managed Hardware | |||
| Wholly Owned Diadem Network & Hardware | |||
| System Level Health Monitoring and Graphing | |||
| Network & Hardware SLA | |||
| Network Intrusion Monitoring | |||
| Remote & Manual Reboots | |||
| Blacklist monitoring and removal | |||
| Manual OS Reloads (twice per month) | |||
| OS Patches and Updates | |||
| System Level Monitoring Alerts & Notifications | |||
| Weekly Server Backups and DR | |||
| Registrar DNS changes | |||
| Firewall Hardening and Optimization | |||
| OS Security Enhancements | |||
| Free External Migrations | |||
| Full Control Panel Support | |||
| Proactive Malware Scanning and Spam Protection | |||
| Managed, Sophisticated Solutions for Multi-node Configurations | |||
| Email Service monitoring and management (whitelisting, antispam, delivery support) | |||
| Custom backup scheduling and on demand data recovery | |||
| Custom Software installation support | |||
| MySQL / MSSQL Database Administration (Backup, restore, tuning) | |||
| Webserver Tuning (Apache / PHP / Nginx / IIS) | |||
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Monthly Charges (INR)
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Free
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1999/mo
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5999/mo.
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Due to the nature of highly customizable infrastructure, the installation and customization of certain applications and custom code may not be supported. The team at Diadem will make a best effort on all requests but reserves the right to exclude the following items from our Managed Services offerings.
Following services are not supported with any support plan:
- Troubleshooting any client, script, application, or content installed by customer
- Control panel plugins & add-ons we make best effort but cannot support third party plugins on the control panel
- Custom code and software
- Load testing and website performance optimisation
- Custom database administration (beyond standard import, dumps, tuning, DB basic admin)
- Email Client setup and troubleshooting local MUA issues
