Server Management

Expert managed support so you can get to work

As part of our managed services, we offer the following server management service on both Windows and Linux platforms.

Prime Managed
360 Managed
24/7/365 Monitoring
Fully Managed Network Infrastructure
Fully Managed Hardware
Wholly Owned Diadem Network & Hardware
System Level Health Monitoring and Graphing
Network & Hardware SLA
Network Intrusion Monitoring
Remote & Manual Reboots
Blacklist monitoring and removal
Manual OS Reloads (twice per month)
OS Patches and Updates
System Level Monitoring Alerts & Notifications
Weekly Server Backups and DR
Registrar DNS changes
Firewall Hardening and Optimization
OS Security Enhancements
Free External Migrations
Full Control Panel Support
Proactive Malware Scanning and Spam Protection
Managed, Sophisticated Solutions for Multi-node Configurations
Email Service monitoring and management (whitelisting, antispam, delivery support)
Custom backup scheduling and on demand data recovery
Custom Software installation support
MySQL / MSSQL Database Administration (Backup, restore, tuning)
Webserver Tuning (Apache / PHP / Nginx / IIS)
Monthly Charges (INR)

Due to the nature of highly customizable infrastructure, the installation and customization of certain applications and custom code may not be supported. The team at Diadem will make a best effort on all requests but reserves the right to exclude the following items from our Managed Services offerings.

Following services are not supported with any support plan:

  • Troubleshooting any client, script, application, or content installed by customer
  • Control panel plugins & add-ons we make best effort but cannot support third party plugins on the control panel
  • Custom code and software
  • Load testing and website performance optimisation
  • Custom database administration (beyond standard import, dumps, tuning, DB basic admin)
  • Email Client setup and troubleshooting local MUA issues
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